Permission to Return, to Receive Credit & Restocking Fee
We will accept return of merchandise ONLY IF IN SALEABLE CONDITION and notification is within 7 days of receipt.
All products returned to Electro Parts Pty Ltd will incur a 20% restocking fee. The restocking fee does not apply to items faulty or not fit for purpose.
Cost of all return shipping shall be the responsibility of the customer.
Damaged or Incorrect Merchandise
We will, upon your request, replace any merchandise that is received in damaged condition or as a result of a picking error. No material will be accepted or replacements issued without prior approval to return such merchandise. Filing of claims will be our responsibility.